Refund policy

30-day Return Policy

Coffee is a perishable food item and is non-returnable unless under extenuating or unusual cirrcumstances we would need to discuss prior to the return or exchange. We are insanely careful about our coffee and bagging procedure to ensure you recieve only awesome coffee and nothing weird. 

Other merch: 

You have 30 days after receiving your item to Request a Refund. To be eligible for a return, your item must be in the same condition that you received it (i.e. unopened and unused, original packaging and/or tags, ). Receipt or proof of purchase is needed at time of request.

To start a Return Request, you can Contact Us with the following information: 

Once we receive the information, we will reply back with return options. 

Return shipping costs are the responsibility of the customer. Return shipping labels can be provided upon request, with the cost deducted from your final refund total. Initial shipping may be deducted if your order qualified for free shipping. If your order is being returned for a defect that affects usability, return shipping will be covered.

Note: Items sent back to us without first requesting a return WILL NOT be accepted.